Paramount Plus, a popular streaming service from CBS, provides a wide range of TV shows, movies, and exclusive content. While many users enjoy its vast library, you may decide to cancel your subscription for various reasons, such as budgeting or switching to a different service. Canceling Paramount Plus is a straightforward process, but it’s important to know how to do it correctly depending on how you subscribed.
In this article, we’ll walk you through the steps to cancel your Paramount Plus subscription, explain the refund process, and provide customer service information if you need assistance.
Paramount Plus Subscription Plans
Before diving into the cancellation process, it’s helpful to understand the different subscription options available:
- Essential Plan: Offers ad-supported content at a lower cost.
- Premium Plan: Ad-free streaming and access to live TV, including sports and news.
Both plans offer monthly and annual payment options, and depending on how you subscribed, the cancellation process may vary.
How to Cancel Paramount Plus Subscription
The method you used to subscribe to Paramount Plus will determine the cancellation steps. You could have subscribed via the Paramount Plus official website, a mobile app store (Apple or Google), or a third-party service like Amazon Prime or Roku.
1. Canceling Through the Paramount Plus Website
If you subscribed directly through the Paramount Plus website, follow these steps to cancel your subscription:
Step-by-Step Guide:
- Visit the Paramount Plus Official Website:
- Go to the Paramount Plus website.
- Log In to Your Account:
- Sign in using your account credentials (email and password).
- Access Your Account Settings:
- Click on your profile name in the upper-right corner of the screen.
- From the dropdown menu, select “Account”.
- Cancel Subscription:
- Scroll down to the “Subscription & Billing” section.
- Click on “Cancel Subscription”.
- Follow the prompts to confirm your cancellation.
Once your subscription is canceled, you will retain access to Paramount Plus until the end of your billing cycle, after which you will no longer be charged.
2. Canceling via Apple App Store (iOS Users)
If you subscribed through the Apple App Store, you’ll need to cancel directly on your iPhone or iPad. Here’s how:
- Open Settings on Your iPhone or iPad.
- Tap on your Apple ID (your name) at the top of the settings menu.
- Select “Subscriptions”.
- Locate Paramount Plus in the list and tap on it.
- Tap “Cancel Subscription” and confirm the cancellation.
Your subscription will remain active until the end of the billing period, but you won’t be charged again.
3. Canceling via Google Play Store (Android Users)
If you subscribed to Paramount Plus via the Google Play Store, follow these steps:
- Open the Google Play Store app on your Android device.
- Tap the menu icon (three horizontal lines) in the upper-left corner.
- Select “Subscriptions”.
- Find Paramount Plus in the list and tap on it.
- Tap “Cancel Subscription” and follow the prompts to confirm.
Similar to other methods, your subscription will remain active until the current billing cycle ends.
4. Canceling via Amazon Prime, Roku, or Other Third-Party Services
If you subscribed to Paramount Plus through a third-party service like Amazon Prime, Roku, or your cable provider, you will need to manage your subscription through that service’s platform.
For Amazon Prime Users:
- Visit Amazon on your web browser and log in.
- Go to “Account & Lists” and select “Memberships & Subscriptions”.
- Locate Paramount Plus in your subscriptions list and select “Cancel Channel”.
For Roku Users:
- Press the Home Button on your Roku remote.
- Navigate to the Paramount Plus app and press the star (*) button on your remote.
- Select “Manage Subscription” and then “Cancel Subscription”.
If you subscribed through a different third-party service, check that provider’s specific steps for managing and canceling subscriptions.
Refund Policy for Paramount Plus
Paramount Plus generally does not offer refunds for partial subscription periods. Once you cancel your subscription, you will still have access to the service until the end of your billing cycle, and you won’t receive a refund for the remaining time.
However, in certain cases, especially if you were charged in error or encountered technical issues, you may be eligible for a refund. It’s always a good idea to contact Paramount Plus customer service to inquire about refunds on a case-by-case basis.
How to Contact Paramount Plus Customer Service
If you encounter any issues during the cancellation process or have questions about your billing, Paramount Plus offers customer support to assist you.
Paramount Plus Customer Service Contact Information:
- Official Website: https://www.paramountplus.com
- Customer Service Page: Paramount Plus Help Center
- Phone Number: 1-888-274-5343 (toll-free in the U.S.)
You can also use the Help Center on their website for frequently asked questions, live chat support, and troubleshooting guides.
What Happens After You Cancel?
Once your Paramount Plus subscription is canceled, you will continue to have access to the service until the end of the current billing period. After that, your subscription will expire, and you will no longer be able to stream content unless you re-subscribe.
If you wish to reactivate your account in the future, you can do so by simply logging back into your account and selecting a new subscription plan. Your account details and watch history will be saved, making it easy to pick up where you left off.
Conclusion: Easily Manage Your Paramount Plus Subscription
Canceling your Paramount Plus subscription is a simple process, whether you subscribed through the official website, an app store, or a third-party service. Just follow the steps provided based on your subscription method, and you’ll successfully cancel without any hassle. Remember that while refunds are typically not offered, contacting customer support may provide you with specific assistance if needed.
For more information or if you run into any issues, visit the Paramount Plus Official Website or reach out to their customer service team at 1-888-274-5343.
By managing your subscriptions effectively, you can ensure you’re only paying for services you actively use and enjoy.
